Repair Technician I

Plano, TX
Full Time
Repair Center
Mid Level
Luminator Technology Group is a global leader in technology solutions that increase intelligence, safety, and efficiency for public transit operations. Delivering a universal portfolio of hardware and software solutions through well-known and well-established regional organizations, Luminator is a global company with a small-enterprise approach and commitment to customer success, serving customers in more than 85 countries, and employing nearly 1,000 people worldwide.

Luminator is a leading innovator in the design and manufacturing of communications and lighting products for more than 90 years in transit, rail, and aerospace industries. Luminator is seeking to fill our full-time Repair Technician role to join our growing and dynamic Repair Center team where you will be an integral part of the team by providing valuable input as we work toward assessing and implementing goals and mission of the department and Luminator.

The successful Repair Technician candidate will be part of a team working to expand a strong and proven concept that has solid growth potential, with the opportunity to create substantial shareholder value. You will be responsible for performing advanced system level troubleshooting along with repairs to component level on mobile video, signage, and lighting products for Luminator's transportation partners.

Why Work at Luminator?
Luminator possess great company culture! We offer a competitive total compensation package, including annual incentives. We offer a generous PTO plan, plus 8 paid company holidays, and 3 floating holidays. Luminator offers a wide range of benefits, including healthcare, dental, vision, and 401k options as well as earning time off on your first day! In this role, you'll be part of a team that is building an inclusive and diverse culture of excellence! This role will be integral in setting the tone and culture at Luminator.

ESSENTIAL FUNCTIONS:
The successful candidate will have the ability to challenge the organization effectively, resolve problems, and willing to provide a hands-on approach in finding solutions. To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Reasonable accommodations are available to qualified individuals with disabilities in performing the essential functions.
  • Performs inspect, test, troubleshoot, and repair of systems, components, and other products, using established procedures.
  • Set up and configure test fixtures, mechanical and/or electrical controls, cabling, power sources, and measuring instruments.
  • Conduct and log routine preventative maintenance of test fixtures and equipment.
  • Maintain equipment logs that record performance, problems, repairs, calibrations, or tests.
  • Setup and test industrial equipment to ensure that it functions properly.
  • Evaluate message listings and digital content for appropriate formatting for each product type.
  • Inspect components of equipment for accurate assembly and installation or for defects, such as loose connections or frayed wires.
  • Maintain ESD protected areas and all required charts.
  • Compile and submit required repair reports, and work timesheets.
  • Provide time and cost estimates on repairs.
  • Watching gauges, dials, or other indicators to make sure a machine is working properly.
  • Repairing machines or systems using necessary tools.
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Performing routine maintenance on equipment and determining when and what kind of maintenance is necessary.
  • Other job duties as required.
QUALIFICATIONS:
The Repair Technician will be an experienced candidate who can successfully lead as a very hands-on Repair Technician to scale for additional growth and maximize potential.
This candidate will possess:
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Knowledge of testing, repair, and manufacturing procedures and systems.
  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Understanding written sentences and paragraphs in work-related documents.
  • Talking to others to convey information effectively.
  • Monitoring/assessing your performance to make improvements or take corrective action.
  • Ability to follow and adhere to OSHA safety guidelines every day.
  • Ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Ability to communicate information and ideas in speaking so others will understand.
  • Ability to read and understand information and ideas presented in writing.
  • Ability to apply general rules to specific problems to produce answers that make sense.
  • Ability to speak clearly so others comprehend the delivery of the message.
  • Ability to solder through hole and surface mount components.
  • Ability to read and explain schematics.
  • Proficiency with Microsoft Office applications is required, including but not limited to Outlook, Word, Excel, and PowerPoint.
  • 2 + years of experience with testing environments and using general mechanical assembly tools: oscilloscopes, multimeters, power supplies, programming tools, etc. required.
  • Understanding of RS232, RS485, J1708, CAN bus, Ethernet, etc. is a plus
  • HS Diploma or equivalent is required.
  • AS degree is preferred.
ADDITIONAL PRIORITIES: 
The Repair Technician will prioritize and broadly execute the following:
  • Ability to communicate, both orally and in writing, complex technical issues in a clear, concise matter, to individuals with little or no technical background.
  • Ability to take initiative by identifying problems, conceptualizing resolutions, and implementing change along with having attention to detail skills.
  • Ability to prioritize and manage projects to ensure all deadlines are met is essential.
  • Ability to see details at close range (within a few feet of the observer).
  • Ability to use computers and computer systems (including hardware and software) to program, write software, setup functions, enter data, or process information.
  • The ability to tell when something is wrong or is likely to go wrong. It doesn't involve solving the problem, only recognizing that there is a problem.
  • The ability to apply general rules to specific problems to produce answers that make sense.
  • Ability to work independently and meet deadlines in a fast-paced team environment.
  • Ability to work efficiently and accurately with details and fluctuating work volumes.

It is the policy of Luminator to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Luminator prohibits any such discrimination or harassment.

The above described responsibilities and requirements are a general guide for the role you are applying for and are not all inclusive of the job requirements.

Luminator Technology Group does not accept staffing agency candidates for our postings.

All positions posted are required to be in office unless otherwise posted.

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